RideGuru iPhone App, a Travelers Best Companion

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Want to compare the cost of taxis, limos, Uber, Lyft and others while on the go? Wish there was one app that could hail any taxi or rideshare for you? Check out the new RideGuru iPhone app, the search engine for all rideshares.

The RideGuru iPhone and iPad application compares rideshare and taxi rates across hundreds of services (Uber, Lyft, Ola, Didi Kauidi, Fasten, traditional taxis, limo networks, etc) in thousands of cities worldwide to bring you the best deals no matter where you are traveling.

Not only does RideGuru save you money, it also saves travelers time by allowing users to quickly filter their results to find a car that fits their specifications. Once the perfect ride has been found, simply hail or dispatch your desired ride straight from the RideGuru app.

According to the Press Release released today, “RideGuru is known to be the most robust rideshare comparison tool in the world. Through its vast support of all rideshare, taxi, and limo companies worldwide, users will feel secure in finding a local ride even if their destination is off the beaten track.”

If you plan on using rideshares or taxis during your upcoming travels, download RideGuru and travel with confidence!

To learn more about the RideGuru mobile app click here.

To view the Press Release please click here.


To view a Text Only Press Release please see below.


Rideshare Aggregator, RideGuru, Now Available on App Store

Boston, MA, August 22, 2017

Calling all travelers!  This innovative rideshare search engine saves you time, money, and energy.

RideGuru, the rideshare comparison app, is now available for iPhone and iPad users. Powered by the popular travel website, RideGuru, the RideGuru mobile app is a search engine for rideshares and other on-demand ground transportation services. Users can compare costs of various rideshares and taxi services worldwide, then hail their desired car straight from the app.

Since RideGuru’s release in September 2016, the site has stood out as the aggregator of taxis, limos, and rideshares. Not only does RideGuru compare large on-demand car services such as Uber and Lyft, it also scours rates from hundreds of smaller services to bring the user an array of travel options. Through its vast support of all rideshare, taxi, and limo companies worldwide, users will feel secure in finding a local ride even if their destination is off the beaten track.

Ippei Takahashi, the CEO/President of Unleashed, LLC, states, “Thanks to the adoption of on-demand economy, there has never been so many ride options available. There are great offerings out there, but unfortunately, the consumers are either not aware of them or lack the visibility into the services they have access to.  That’s what we are trying to fix with RideGuru: provide visibility to the users and encourage competition between the providers.”

Lillien Kenyon, the business and operations lead at RideGuru, adds “Most travelers compare the costs of airfares, hotels, and car rentals. We want to bring the same philosophy to rideshares, saving travelers both time and money.”

The RideGuru app supports more than 100 rideshare services from companies such as Uber, Lyft, Juno, Grab, Curb, Fasten, Wingz, and Zum.  Users can filter the choices, by entering number of passengers, car type, accommodations, and other specialty features, such as rideshares for women and children or “shared rides” like UberPool and Lyft Line.

Once users have made their selection, they can dispatch the ride from Uber or Lyft directly, with similar dispatch support coming soon for other rideshare companies.

RideGuru is known to be the most robust rideshare comparison tool in the world.  To learn more about RideGuru’s groundbreaking fare comparison technology visit RideGuru.

About RideGuru
RideGuru, a product of Unleashed, LLC, is an all-inclusive rideshare and taxi information source. RideGuru is not another transportation service, instead, it is a search engine to help you find the best ride from point A to point B. It scours rates from hundreds of services worldwide to bring you the best deals.

About Unleashed, LLC
Unleashed, LLC is a Boston-based technology company that specializes in creating websites and smartphone applications to provide users with the information they need for daily decisions. The company is best known for creating the popular travel site TaxiFareFinder.com. TaxiFareFinder, released in 2007, is an online resource for all things related to taxis and rideshares. TaxiFareFinder is best recognized for its groundbreaking, location based, taxi and rideshare fare calculators.











Do You Tip Your Uber Driver?

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Uber has been making headlines recently for settling a class action lawsuit brought forth by Uber’s very own drivers. The claim was based on unfair wage and labor practices, and Uber ended up paying for it to the tune of $100 million dollars. Additionally, and perhaps more importantly, the settlement also demanded that Uber clarify their stance on tipping, or in other words give drivers the go ahead to solicit tips. This is where things get interesting.

For those of you who are familiar with the rideshare giant, you may understand why this is a surprising move by Uber. For years now, Uber has been conditioning their riders – and the general public – to forget about tips. According to Uber, tipping was never part of their business plan and in a recent blog post, the company stated, “When we started Uber six years ago, we thought long and hard about whether to build a tipping option into the app. In the end, we decided against including one because we felt it would be better for riders and drivers to know for sure what they would pay or earn on each trip  —  without the uncertainty of tipping. That’s still the case today. Tipping is not included, nor is it expected or required.”

So on one hand Uber is telling the general public (through their settlement) that they will now allow drivers to solicit tips, yet on the other hand they are still stating that “Tipping is not included, nor is it expected or required.”. Furthermore, Uber wont be introducing a way for passengers to tip via the app, meaning those riders who wish to tip will have to carry good old fashioned cash.

Clearly, Uber’s faux pas stance on tipping is confusing! In order to bring some clarity to the situation, we asked our readers to participate in a poll titled “Do You Tip Your Uber Driver?” and we got an overwhelming number of responses.

So far we have received 138 responses from our readers regarding the question, “Do You Tip Your Uber Driver?” and here is how the results played out.

Preview of your graph

49% of participants stated NO, 33% stated YES, and 18% stated SOMETIMES. Seems like the public is pretty fairly divided on whether or not you are supposed to tip your Uber driver, furthering the point that Uber’s tipping stance is just downright confusing.

This seems, to us, to give Uber’s rival Lyft a pretty distinct advantage, as Lyft has always included an in-app tipping feature, making it clear to riders that they can add a few extra dollars if they wish. This simple show of a confidence on tipping procedure could end up pulling some customers away from the rideshare giant Uber, and garner the underdog Lyft some momentum within the industry. It will certainly be interesting to see!

Uber: How to Download and Use the Uber App

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  1. Download the Uber app from the app store on your smartphone. Uber is available for download on: iPhone (iOS 7 or newer), Android (Jelly Bean or newer), BlackBerry (BB OS 7 only), Windows Phone 8.
  2. Create an account. Once you have downloaded the Uber app, you will be asked to create an account. Enter your name, email address, phone number, and credit or debit card information. Be sure to enable location services when the option appears, as this will allow for more accurate GPS capabilities when requesting a ride. Once you have filled in your account details read Uber’s terms and conditions to make sure that you are OK with Uber’s terms and privacy policy before continuing on with the service.
  3. Click the Sign Up button. Once you have filled in your account details and read over the terms of service, click the sign up button. Your account will be created and you will be sent an email confirming your new Uber account. You’re now ready to start using Uber.
  4. Fill in the details for your first ride. Once you have completed your account creation, you are ready to take your first ride! You will need to set your pickup location; an address will be auto-populated based on your GPS location but double check to make sure that it is accurate. You can input an address manually if it is incorrect. Next, you will need to choose which level of service you want. Uber offers several types of services based on vehicle type, size, and cost. For the full list of Uber services with descriptions please click here.
  5. Request your ride. Once you submit your request, a nearby Uber driver will be notified of your pickup location. A time estimate will be provided and you will be able to watch your Uber car arrive utilizing the driver’s GPS location. All details surrounding your driver and ride will be provided, including: driver photo, contact information, vehicle make, and license plate number. If you need to give your driver any additional details, you can contact your driver at this stage!
  6. Enter your end destination. Input the address of your final destination while you wait for your ride to arrive. This will save time and provide a route ahead of time.
  7. Enjoy your ride. Once you see your Uber ride approaching your pick up location on your Uber app, start looking out for your Uber car. Once you locate your ride, simply hop in the vehicle. The GPS will provide the driver with a route, but you are able to suggest a better way if you wish. Once you arrive at your destination, simply exit the vehicle. The trip cost will be taken out of your debit or credit card automatically. If you wish to tip, you may do so in cash. Once your ride is over your will receive a receipt via email with a breakdown of the ride, including fare and route explanation.
  8. Rate your experience. Once your ride is marked as complete, you will be prompted to rate your Uber drive. The rating is out of 5 stars, keep in mind Uber drivers must maintain a 4.6 rating in order to be eligible to drive for Uber.


Extra help articles on Uber:

Please click here to learn about Uber’s Surge Pricing

Please click here to learn how to calculate the price of your Uber ride.

New to Rideshares? Watch these Helpful Tutorials!

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Did you know that TaxiFareFinder has created multiple videos to help you learn everything you need to know about taxis, rideshares, and fares? If you are new to the rideshare world or are curious how to find an estimated trip fare, take a look at some of these short videos below to learn more!


What Is Ridesharing?


RideGuru Tutorial – How to Use RideShares


What is RideGuru? Learn How to Compare your Rideshare Fares!

Taxis vs. Rideshares: An Industry Depicted Through Graphics

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Following and staying updated on the Rideshare/Taxi Industry is exhausting! Every ride-hail company is trying to get their piece of the pie and it is causing a lot of confusion for riders.  Furthermore with the introduction of new ridesharing app-based services every day, finding the best transportation choice has become a lot more complicated than just waving your hand and hailing a cab.

To help make our fans lives a bit easier, we have compiled our most helpful rideshare and taxi infographics in one blog post. Whether you are still learning about Uber and Lyft, are curious which company is cheapest, or are eager to learn which airports your should avoid taking taxis from, there is an easy to view infographic waiting to show you!


Your Rideshare App Guide

New to Ridesharing? “Your Rideshare App Guide” is the go to place to learn everything there is to know about the many new rideshare companies that have emerged onto the transportation scene in the last few years.



Uber VS Lyft VS Taxi: A Price Comparison

Trouble navigating the world of rideshares, taxi services, and other transportation options? Using RideGuru, we have broken down the costs of two of the major rideshare services, Lyft and UberX, and traditional taxi services. The costs of these three transportation options are compared in five major cities in the United States. Ride on!


The Ups and Downs of the Medallion

The taxi industry has been going through much turmoil in recent months; from dropping medallion prices to rideshare protests to job losses. Take a look at this TaxiFareFinder infographic that outlines the rise (and recent fall) of medallion prices in New York City. The sharp decrease is thought to be caused by rideshare services, so it will be interesting to see the final outcome for medallions, the taxi industry, and the rideshare industry.


Catch A Ride: Costs From 20 Major Airports to Their Respective City Centers

One of the first impressions of a new city is the taxi ride taken from the airport to the destination, generally to a hotel or event in a city. This initial taxi ride can set the tone for a trip – the ride can be a quick breeze or a long, expensive nightmare. The TaxiFareFinder team has compiled information from taxis around the world to help travelers be prepared with the knowledge of what to expect when traveling to twenty of the largest airports.


How Do You Ride?

Which Rideshare company is your favorite? Do you switch between companies or are you loyal to one? We surveyed over 300 riders on our site to find these answers and highlight some common trends.

How Much Do You Save by Using Uber?

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“People use Uber because it’s convenient, easy and considered less expensive than traditional taxis. But how much cheaper is UberX — the company’s low-cost option — than a cab in Canadian cities” 

The question, “Which rideshare or taxi company is cheapest?” seems to be popping up a lot lately and with good reason. Consumers feel better about themselves and their purchases only when they believe they have found the best deal on the market. Our RideGuru Fare Comparison Calculator helps many people across the world compare costs of potential taxi and rideshare rides to find the company that provides the best deal. While many users find RideGuru helpful for estimating ride prices, our friends at The 10 and 3 took the data from RideGuru one step further and carefully examined the average Taxi and Uber prices in nine Canadian cities to study each cities overall “uber discount”.

According to their research, “In most Canadian cities with UberX, our study shows that the company charges between 30% and 50% less than what a taxi would charge for the identical route. Toronto, Ottawa and Montreal see the largest gain in picking Uber over a taxi, where customers save 50%, 44% and 41% of what their average taxi fare would be, respectively. On the other end, Quebec City (24%) and Hamilton (29%) see the smallest savings compared to the equivalent cab fare.” In short, the amount you save by using Uber depends a lot on the city you live in or are visiting.

Average UberX Savings in Canada

While Uber might come out ahead in terms of price, The 10 and 3 team want to remind readers that Uber might not always be the best choice over a cab, especially during times of peak surge pricing. According to the study, “each city has a unique point at which Uber fares need to rise before it becomes cheaper to hail a cab – in Toronto and Ottawa, it is roughly when fares are doubled, but in other Canadian cities it can be slightly less. As a rule of thumb, when surge prices pass the 2x mark, begin looking for a cab; unlike Uber, taxi rates remain the same, regardless of how busy they might be.”

The TaxiFareFinder team also wants to remind rideshare users that unlike taxis, rideshare companies are not currently government regulated. Each company has their own rules for hiring drivers, including background checks and vehicle safety requirements! Stay safe and ride happy!

To view the whole study visit The 10 and 3


Find Your Hidden Uber Rating!

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If you are an avid Uber user, then you are aware by now that your Uber drivers rate you as a passenger at the end of each of your Uber rides just as you are encouraged to rate your driver. This rating system is based on a five-star scale, one star being the worst, lowest rating and five stars signifying the best, highest rating. Your rating is displayed in your rider profile and drivers are able to see it when they accept a ride request, unfortunately though, your score is not displayed on your side of the app, making it hard to find your own rating. However, Uber recently released a new feature within their app that makes it easier than ever to find our your score.

Here’s how to find out your hidden Uber rating:

1. Open the Uber app on your phone and tap the “Profile Button” in the upper left hand corner.

















2. Tap “Help”.

















3. Tap “Account”.

















4. Tap “I’d like to know my rating”.

















5. Once you have clicked on “I’d like to know my rating”, simply tap the blue submit button and your rating will be emailed to you!














About the Author

Lilly is the marketing manager for TaxiFareFinder.com. She has a dream to travel to 100 countries during her lifetime but meanwhile is filling her time by instagramming pictures of her puppy and trying to figure out how to get an acceptance letter to Hogwarts.

What The Uber?! Uber Tricks Riders with Phantom Cars

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If you are an avid Uber user, then you know the wonderful feeling you get when you turn on your app to hail a ride and notice a slew of Uber cars sitting right near your location. You click the button to order an Uber knowing the wait time shouldn’t be more than a couple of minutes, yet when your phone alerts you that an Uber driver is on their way you notice that the wait time is now 15 minutes! Why would a driver so far away pick up your request and not one of the many drivers sitting on your street?

According to Motherboard, those cars that appear to be sitting right on your street are in fact “phantom cars”; fake cars placed in the app by Uber in an attempt to get more riders to request rides. Motherboard explained it like this, “If a potential passenger opened up the app and saw no cars around, she might take another cab service. But if she saw a cluster of cars seemingly milling around on the same street, she’s more likely to request a ride.” When Uber spokespersons were confronted about the phantom car issue their answers ranged from “the number of cars and their location are generally accurate” to “the app is simply showing there are partners on the road at the time”. It seems as though Uber is choosing to be sly (real shocker, we know!) about their phantom car secret.

Have you ever experienced Uber’s “ghost cars” or “phantom cars”? Tell us your stories below!

If you have a What The Uber moment or want to share a What The Uber story please email [email protected] or use the hashtag #WhatTheUber to get your story featured and shared on our social media!

How to Improve Your Uber Rating: For Passengers

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The two-way rating system used by Uber where passengers and drivers are able to rate each other based on their ride experience has become the new norm for rideshare services. This system makes both parties in the vehicle liable and responsible for their actions and ensures an enjoyable, safe trip. Check out our recent blog post on how this rating system works.

Many riders worry about maintaining a high rating as it could possibly affect the ease at which you are able to request a ride. The TaxiFareFinder team has compiled a few tips for riders to improve and maintain a positive Uber passenger rating.

Be ready: Watch the status and location of your ride as it makes its way towards the pickup location. As the vehicle gets closer, make sure you have all your belongings ready and start walking outside to where the car will be. Every minute the driver is waiting, is a minute they are not making money. If you are ready to go when they arrive, the quicker you are able to get to your destination and the driver can pick up another passenger.

Be accurate: Be sure that the pickup location entered into the app is correct. The pin-drop can be off by a block or so sometimes and this will impact how quickly the driver is able to find you. If available, enter the exact address of where you want to be picked up – this will provide more direct directions from the GPS and less confusion for the driver.

Be efficient: Enter the destination address before getting into the vehicle. While waiting for the ride to arrive, enter the end destination so a route can be calibrated ahead of time. Then, when you enter the vehicle the driver can start moving immediately, making the trip faster for both of you.

Be polite: Treat the driver how you want to be treated. It sounds obvious, but many drivers complain that riders can be overly demanding and rude. If you want the temperature or music adjusted, ask in a friendly and kind manner and most drivers will be happy to help.

Conversely, there are many actions to avoid when riding in an Uber.  The behaviors below can guarantee an unhappy driver and a lower rating:

Eating and drinking: Bringing food and drinks into a moving vehicle will most likely lead to spillage and a mess. Drivers want to maintain a clean vehicle for future passengers and not have to clean up crumbs or a stain on the seats.

Smoking: Smoking leaves a smell and a mess in the car. Similar to eating in the vehicle, drivers do not want to cover up the smell as it may bother future passengers.

Leaving trash and excess dirt: Whatever you bring into the Uber, should leave when you do. Leaving anything behind clutters the vehicle and is extra work for the driver to clean up for the next passenger.

Being destructive: Treat the vehicle as if it were your own. Do not rip, stain, or damage any part of the vehicle – it is how the driver makes money and it needs to be in good condition to drive for the service.

Acting drunk or disorderly:  Be respectful and courteous when taking an Uber, no matter what state you may be in.

Allowing children to be out of control: If you ride in an Uber with children, be sure that they are being respectful and not distracting the driver. The main concern of the driver is getting you to your destination quickly and safely – make sure nothing gets in the way of this.

Overloading the car: Do not try to fit more people in the car than the legal limit.  This puts your group and the driver at risk for unsafe conditions and potential safety violations.

Overall, most drivers want a smooth ride and are understanding of last minute changes and unforeseen circumstances that can occur. Rule of thumb: be open with the driver and always double check. You have access to driver contact information, so feel free to call ahead of time before they arrive and ask any questions. This ensures that neither of you are surprised nor caught off guard.

How It Works: Uber Passenger Rating System

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Any Uber user is well aware of the ability to rate their driver, but did you know that drivers have the same ability to rate the passengers that they transport? This two way rating system acts as a check and balance system, keeping both sides of the transaction liable for their behavior. The rating system is based on a five-star scale, one star being the worst, lowest rating and five stars signifying the best, highest rating. Your rating is displayed in your rider profile and drivers are able to see it when they accept a ride request.

A high rating is easy to maintain if you act in a courteous and respectful manner. Many passengers and drivers admit to giving out five-star ratings without a second thought, unless presented with a very serious reason not to. Low ratings are given to passengers who are unsafe, inappropriate, or rude. This could range from the destruction of the interior of an Uber vehicle to threatening the wellbeing of a driver.

Uber takes feedback from drivers seriously and there are consequences for riders with consistent low ratings. On a small scale, Uber drivers can cancel or simply not accept a ride request of a passenger with a low rating. Drivers can choose to accept another ride request from a passenger with a higher rating, with the expectation of a better passenger and experience overall. However, this is a small repercussion. If there was ever a serious offense, such as a physical altercation or inappropriate advance, riders can be temporarily banned or barred completely from using the app. This occurs on a case-by-case basis and Uber management has the ability to take action against destructive passengers.

So how do you find out what your rating is? You are not able to view your individual ride or total rating through your personal Uber app, but there are two simple ways to discover what your personal rating is. You can ask your driver when you are in the vehicle or email Uber Support. Send your email address and phone number associated with your Uber account to [email protected] to receive your rating. From our experience, the response from the Uber Support team was extremely fast and helpful, providing not only your rating but additional tips and information. Our email response time was 6 minutes – talk about service!

This two-way rating system is certainly a new concept – customers are not accustomed to being rated. However, this model fosters an environment of respect and accountability, making everyone involved responsible for their own actions. It takes both parties to make the Uber experience successful and enjoyable.

UPDATE: Uber has recently released a new feature within their app that makes it even easier to find out your passenger rating score. Now you can simply open the Uber app on your phone, click the profile button in the upper left hand corner, then click on “Help”. From there you will see a new menu, click on “Account” and then “I’d like to know my rating”. Once you click on “I’d like to know my rating”, simply click the blue submit button and your rating will be emailed to you!