What The Uber?! Uber Gets Hacked!

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Happy What The Uber Friday! We are used to hearing about Ubers impending court cases and underhanded fights with taxi companies, but recently there have been rumblings that Uber may be facing even bigger problems than their constant battles with the legal system. Lately, a few sources have started reporting that the multi billion dollar tech giant is being hacked for its Uber account information.

According to The Washington Times, cybercriminals are now selling compromised accounts on the dark web and various Uber users are getting charged for rides they never ordered. Unfortunately, the number of compromised accounts is only growing and the number of fraud cases that have been reported now amounts to roughly 3 percent of all Uber rider’s accounts, according to The Register. Motherboard has also recently reported that the price being paid for these hacked accounts on underground marketplaces has dropped from $1 an account to only 40 cents as of August 2015.

Uber did release a statement saying, “Our security teams are laser focused on protecting the integrity of our community’s Uber accounts, we use technical measures to detect any issues and are always enhancing the measures we deploy to protect our users’ accounts. We also encourage all of our users to choose strong and unique usernames and passwords and to avoid reusing the same credentials across multiple sites and services.”

Has your Uber account ever been compromised? Tell us your stories below!

 

If you have a What The Uber moment or want to share a What The Uber story please email [email protected] or use the hashtag #WhatTheUber to get your story featured and shared on our social media!

What The Uber?! Criminals Pose as Uber Drivers!

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The other day I was waiting on a busy street in Boston for my Uber car to arrive when I saw a car pull up that was the same make and model as the car that was displayed in my app. I went up to the car and started to open the door only to have the driver inside give me an odd look and have my husband yell from behind me that this was not actually our Uber car. Mortified, I turned around quickly and stood further up on the curb, making sure to avoid the driver’s eyes.

After telling this story to my good friend who lives in Chicago, she mentioned that she recently did something similar but actually went one step further and jumped in a strangers car thinking it was her Uber! This got me thinking that riders getting into the wrong cars and mistaking them for their Uber ride must happen quite frequently. Apparently, a few criminals have caught onto this trend as well and have sadly started taking advantage of Uber riders.

According to the Chicago Tribune, the Chicago police are now warning Uber users to be cautious after two young men were recently robbed by people posing as Uber drivers. Apparently in both cases, the suspects pulled up to a curb in the early morning near where a few popular bars were closing and looked for people who seemed to be expecting an Uber. The suspects would then tell their victims that their Uber had arrived. In both incidents, once the victim entered the car, he was robbed of cash, debit/credit cards, and personal ID’s. Luckily no one was hurt in either case.

Our team here at TaxiFareFinder wants to remind people to be safe and vigilant when using rideshares! Always make sure the driver, make and model of the car, and the license plate all match up with the Uber you have ordered on the app. Do not let this “What The Uber” happen to you!

If you have a What The Uber moment or want to share a What The Uber story please email [email protected] or use the hashtag #WhatTheUber to get your story featured and shared on our social media!

 

About the Author

Lilly is the marketing manager for TaxiFareFinder.com. She has a dream to travel to 100 countries during her lifetime but meanwhile is filling her time by instagramming pictures of her puppy and trying to figure out how to get an acceptance letter to Hogwarts.

What The Uber?! Jay Leno (and his chin!) Drive for Uber!

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How cool would it be to have an Uber car pull up to your house, and when you step inside you find yourself face to face with a Celebrity Uber Driver. If you live in Los Angeles, this could happen to you!

Jay Leno and Uber have teamed up to allow Leno drive for their Uber Black service around Los Angeles on October 7th in order to promote his new series Jay Leno’s Garage. Apparently for the lucky few who happen to request Jay Leno’s Uber, they won’t be able to recognize him at first as he will be dressed from head to toe in a disguise. He does promise though to reveal his true identity before the end of your ride.

Whether you are a Leno fan or not, “The King of Storytelling” is bound to come up with some great small talk, so if you are one of the lucky few riders you will be sure to have an interesting conversation. And the best part is while you cruise through LA with Leno as your driver, your ride will be 100% free!

If you have a What The Uber moment or want to share a What The Uber story please email [email protected] or use the hashtag #WhatTheUber to get your story featured and shared on our social media!

What The Uber?! Uber Creates Star Wars Stormtrooper Cars

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If you follow the Star Wars saga even slightly then you will be aware that last Friday was Force Friday, the first day that new Memorabilia from Star Wars: The Force Awakens hit the stores. There was a lot of media hype, press attention, and special events surrounding Force Friday and naturally Uber did not want to be left out. They decided to take Force Friday to a whole new level by releasing custom-painted First Order Stormtrooper Dodge Chargers.

This troop of Stormtrooper Dodge Chargers were available last Friday to NYC Uber users and the best part is they were free! According to InfiniteLegRoom.com, these cars were part of a promotional campaign between the app-based car service and Mattel’s Hot Wheels. Hot Wheels’ First Order Stormtrooper cars officially went on sale Friday and were the model for Uber’s fleet of Dodge Chargers. Needless to say the campaign was a success and Uber’s Stormtrooper cars really did take NYC by “Storm”.

Were you in NYC for Force Friday and did you happen to see or ride in one of Uber’s Coveted Stormtrooper cars? If so tell us your story in the comments below!

 

If you have a What The Uber moment or want to share a What The Uber story please email [email protected] or use the hashtag #WhatTheUber to get your story featured and shared on our social media!

What The Uber?! Get Your Drink On with UberWINE

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We all know that Uber loves creating new services from UberX to UberXL, UberGO, UberSUX, UberLUX, UberBlack, etc. The list goes on and on and it appears as though there is no end in sight when it comes to new Uber Services. Uber has even expanded into fun services such as UberEats, where you can get your meals delivered to your door or UberRush where you can get almost any item delivered at top speed. You may have even heard about UberPuppies where you can request a car full of puppies to play with! Recently it came to our team’s attention that Uber has developed another interesting (and tasty!) service specifically for Santa Barbara called UberWINE and yes it is as awesome as it sounds.

With UberWINE, a rider in Santa Barbara now has the option to request a personal driver to drive him/her and up to 5 of their friends on a tour of Santa Barbara’s wine country for a day. Now tourists and locals in or near the Santa Barbara area can enjoy a private tour of the many vineyards in that region without worrying about transportation.

We love this new Uber idea even if it is a marketing ploy created by Uber’s genius team of marketers. We all have to admit that Uber wins in the creativity department when coming up with their new ride service concepts!

Happy What The Uber Friday!

 

If you have a What The Uber moment or want to share a What The Uber story please email [email protected] or use the hashtag #WhatTheUber to get your story featured and shared on our social media!

What The Uber?! Uber is in Hot Water in China

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Recently, Uber has been struggling to gain ground within the rideshare market in China, with frustrating setbacks including having their Chinese headquarters raided by officials to being blocked on WeChat, China’s immensely popular mobile messaging platform. This week, Uber China has found themselves in hot water again as one of their drivers is suspected of robbing and molesting a female passenger at knifepoint. Sadly, while these occurrences are not new to Uber, this case has come at a particularly bad time for Uber China.

This latest assault happened when a 42-year-old female passenger hailed an Uber car in Chengdu late at night.  According to the woman, at one point during the fare, the driver stopped suddenly in a tunnel and pulled his knife on her. He then demanded she hand over her purse which contained more than 5,000 yuan (around $780). Afterwards he proceeded to drive the women to a secluded location, in the outskirts of the town, where he apparently molested her and took a few photos warning her that he would make the photos public if she were to speak of the assault.

The women did come forward to police and the driver was arrested on Wednesday. This is now the second known alleged sexual assault by an Uber driver in China in the last couple of months and we wonder how Chinese officials will handle this latest Uber assault. Uber has yet to make a comment.

If you have a What The Uber moment or want to share a What The Uber story please email[email protected] or use the hashtag #WhatTheUber to get your story featured and shared on our social media!

What The Uber?! Uber Hired 25 Drivers with Criminal Records Including a Murderer!

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Another weekly What The Uber story about how Uber isn’t as thorough as they should be when conducting background checks of their potential drivers!

The San Francisco district attorney’s office states that Uber allowed 25 drivers with criminal records to drive for the ride sharing service. One of these drivers was a convicted murderer who previously spent 26 years in prison before being released in 2008. The driver supposedly joined Uber in 2014 using a fake identity and gave over 1,000 rides with Uber before he was discovered. How do you miss that?!

This wasn’t the only mistake Uber made– over 20 more of their drivers were previously convicted of crimes and many spent a significant time in prison. Another one of the drivers was convicted for “committing lewd or lascivious acts against a child under 14” which was conveniently not found when Uber conducted a background check. This ex-driver gave almost 6,000 rides with Uber, and according to the records, some of these rides included unaccompanied children.

Some of the other ex-criminals were convicted of felonies such as kidnapping, selling drugs, and drunk driving.

San Francisco is pushing Uber to use fingerprinting technology in their background checks but Uber is strongly resisting, because they believe that no system is 100% foolproof. I’d say it’s in their best interest to give it a try.

If you have a What The Uber moment or want to share a What The Uber story please email[email protected] or use the hashtag #WhatTheUber to get your story featured and shared on our social media!

Felicia is an intern at Unleashed, LLC. She is from upstate NY, and is currently pursuing a Marketing degree at Bentley University. One day she hopes to travel the world and visit every continent.

What The Uber?! Uber “Mistakenly” Hires a Convict

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It is time for our weekly What The Uber story and this week we want to hear your opinions on the current Uber Dallas situation.

For those who are unfamiliar, last week in Dallas, ­­­a female passenger accused her male Uber driver of sexually assaulting her after he followed her into her home. To make matters worse, when the police looked into the Uber driver in question they found that he had been recently incarcerated on a federal weapons conviction in 2012 and that he was using a fake, expired city permit to drive for Uber. Any Uber driver applicant, you would think, would be immediately vetted from the process after serving time in jail or trying to apply with a fake permit! So how was this convict allowed to drive for Uber?

While Uber stayed mum about the situation for almost a week they are finally coming clean and explaining how they failed to catch this major red flag! According to Consumerist, “The screw-up began in Jan. 2014, when the convicted felon signed up with Uber — not as a driver, but as a “partner” to help drum up business for his family’s limousine service that was on the UberBlack platform. That’s when he presented the bogus permit, but since he was listed as “Will Not Be Driving,” on the account, it appears the company did not do any further screening. But then the real gaffe, one that would have devastating consequences, happened in April 2015, when someone at Uber “mistakenly” gave him access to be a driver for the company.”

We are glad Uber is admitting to their faults, but this is a pretty big “mistake” to make! How does someone just accidentally give a random partner access to be a driver? Uber did announce that since the sexual assault allegations, they have inspected the limo companies and livery drivers who use Uber and they also plan to increase their checks on driver permits in Dallas. We hope Uber has truly learned from this and plans to not only tighten their background checks in Dallas but in all their supported locations.

If you have a What The Uber moment or want to share a What The Uber story please email [email protected] or use the hashtag #WhatTheUber to get your story featured and shared on our social media!

What The Uber?! Road Rage Brawl

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Happy What The Uber Friday Folks! This week a couple of Uber drivers have earned our coveted What The Uber spot by brawling in the middle of rush hour traffic over an alleged clipped wing mirror.

According to Mirror.co.uk, the trouble started when one Uber driver cut in front of a second Uber driver causing the second driver to swerve and clip the wing mirror of a passing truck. This small incident ended up turning into a three-way fight between the two drivers and one of the Uber passengers. The other passenger, Seb Bench, managed to film the whole ordeal from inside his Uber ride.  (To watch the full video, click here)

After Seb stopped  filming, the situation apparently calmed down and he was able to catch a black cab to his meeting. Thank goodness this early morning commuter was able to at least make his meeting!

While roadside brawls are not that uncommon, we do find it a bit ironic that it just happened to be two Uber drivers. It makes you wonder what percentage of drivers on the road are in fact working for Uber nowadays!

If you have a What The Uber moment or want to share a What The Uber story please email [email protected] or use the hashtag #WhatTheUber to get your story featured and shared on our social media!

 

 

 

What The Uber?! Uber Tricks Riders with Phantom Cars

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If you are an avid Uber user, then you know the wonderful feeling you get when you turn on your app to hail a ride and notice a slew of Uber cars sitting right near your location. You click the button to order an Uber knowing the wait time shouldn’t be more than a couple of minutes, yet when your phone alerts you that an Uber driver is on their way you notice that the wait time is now 15 minutes! Why would a driver so far away pick up your request and not one of the many drivers sitting on your street?

According to Motherboard, those cars that appear to be sitting right on your street are in fact “phantom cars”; fake cars placed in the app by Uber in an attempt to get more riders to request rides. Motherboard explained it like this, “If a potential passenger opened up the app and saw no cars around, she might take another cab service. But if she saw a cluster of cars seemingly milling around on the same street, she’s more likely to request a ride.” When Uber spokespersons were confronted about the phantom car issue their answers ranged from “the number of cars and their location are generally accurate” to “the app is simply showing there are partners on the road at the time”. It seems as though Uber is choosing to be sly (real shocker, we know!) about their phantom car secret.

Have you ever experienced Uber’s “ghost cars” or “phantom cars”? Tell us your stories below!

If you have a What The Uber moment or want to share a What The Uber story please email [email protected] or use the hashtag #WhatTheUber to get your story featured and shared on our social media!